Does RTS only support Microsoft 365?
Yes. RTS is intentionally Microsoft-specialized: Exchange Online, Teams, SharePoint, Intune, Entra ID, Defender, licensing, and security baselines.
Microsoft Cloud Solution Provider · Served NationwideYour Microsoft 365 IT Team.
Your Microsoft 365 IT Team.
Without the Overhead.
RTS gives small-to-mid businesses dedicated M365 support, security management, and IT expertise — delivered through the Microsoft cloud, so it works the same whether you're across the street or across the country.
No commitment. No sales pitch. Just a straight conversation about your IT.
DAY-ONE DELIVERABLES
- Microsoft 365 fully managed
- Security baseline reviewed
- All devices inventoried
- Direct line to your engineer
- Quarterly compliance check-ins
Start in days, not weeks. No long setup. No waiting.
Your team loses hours every week to IT problems with no one to call.
M365 is set up wrong — and nobody knows it yet.
You're paying for licenses your team isn't using.
Break-fix IT means you're always reacting, never protected.
SIMPLE FROM DAY ONE
Get set up in days. Not weeks.
Three steps. No multi-month onboarding ceremony.
01
Book a free assessment.
We spend 30 minutes reviewing your current M365 environment, your team size, and what's actually causing friction. No jargon. No upsell pressure.
02
We recommend the right plan.
Based on what we find, we'll tell you exactly which tier fits your needs — and why. If you don't need Premium, we won't push it.
03
We handle it from here.
Your team gets a direct line to a real engineer. Your M365 environment gets managed, monitored, and secured every month. You stop thinking about IT.
POWERED BY PAX8
Deep Microsoft 365 expertise. Full catalog access.
As a certified Microsoft partner through Pax8, RTS has direct access to the full Microsoft cloud catalog — and the expertise to deploy, manage, and optimize every layer of it. We don't just sell licenses; we architect your environment around them.
300+
Microsoft SKUs via Pax8
CSP
Microsoft Cloud Solution Provider
NCE
New Commerce Experience certified
1 BILL
Consolidated licensing invoice
Microsoft 365 Suites
- Business Basic
- Business Standard
- Business Premium
- Microsoft 365 E3 / E5
- Office 365 E1 / E3 / E5
Security & Identity
- Microsoft Defender for Business
- Defender for Endpoint P1 / P2
- Defender for Office 365
- Entra ID P1 / P2
- Microsoft Sentinel
Device & Endpoint Management
- Microsoft Intune
- Intune Plan 1 / Plan 2
- Windows Autopilot
- Endpoint Analytics
- Microsoft Tunnel (VPN)
Collaboration & Productivity
- Microsoft Teams
- Teams Phone / Calling Plans
- SharePoint Online
- OneDrive for Business
- Viva Suite
Compliance & Governance
- Microsoft Purview
- Information Protection
- eDiscovery & Audit
- Insider Risk Management
- Communication Compliance
Power Platform & Analytics
- Power BI Pro / Premium
- Power Automate
- Power Apps
- Copilot for Microsoft 365
- Azure Active Directory add-ons
WHAT THIS MEANS FOR YOU
- Right-sized licenses — no overpaying for features you don't use
- Single invoice for all Microsoft products
- License changes handled same day — adds, removes, upgrades
- Renewal management — no surprise lapses
- Cost audits — we regularly review your stack for savings
Not sure what licenses your team actually needs? We'll audit your current stack and tell you exactly what to keep, drop, or upgrade.
Request a Free License AuditSTRAIGHTFORWARD PRICING
Pick the level of support your business actually needs.
All plans per user, per month. No setup fees. No long-term contracts required.
BASIC
$45/user/mo
Day-to-day IT support for your team.
- Microsoft 365 helpdesk support
- Password resets and account management
- Email and Teams troubleshooting
- New user setup and offboarding
- Ticket-based support with same-day response
MOST POPULAR
STANDARD
$85/user/mo
Everything in Basic, plus proactive management.
- Everything in Basic
- M365 admin management (policies, security defaults, licenses)
- Intune device enrollment and management
- Monthly proactive maintenance check
- Priority response time
PREMIUM
$145/user/mo
Full IT coverage with security and strategic guidance.
- Everything in Standard
- Microsoft Defender for Endpoint management
- Conditional Access policy configuration
- Compliance monitoring and reporting
- Quarterly business reviews
- Strategic IT advisory
Not sure which plan fits? The assessment is free. We'll tell you exactly what we'd recommend after looking at your environment.
VERSUS THE ALTERNATIVES
Cheaper than an IT hire. More capable than break-fix.
| Feature | In-House Hire | Break-Fix | RTS |
|---|---|---|---|
| Cost | $60–80K/yr + benefits | Unpredictable | Flat rate, per user |
| Microsoft 365 | Depends on hire | Reactive only | Specialized expertise |
| Response time | Business hours | Schedule a visit | Direct line to engineer |
| Proactive care | Maybe | No | Yes (Standard+) |
| Scalability | One person | No relationship | Scales with your team |
| Contract | Employment contract | Per-incident | Month-to-month |
Cost
Hire
$60–80K/yr + benefits
Break-Fix
Unpredictable
RTS
Flat rate, per user
Microsoft 365
Hire
Depends on hire
Break-Fix
Reactive only
RTS
Specialized expertise
Response time
Hire
Business hours
Break-Fix
Schedule a visit
RTS
Direct line to engineer
Proactive care
Hire
Maybe
Break-Fix
No
RTS
Yes (Standard+)
Scalability
Hire
One person
Break-Fix
No relationship
RTS
Scales with your team
Contract
Hire
Employment contract
Break-Fix
Per-incident
RTS
Month-to-month
OWNER-OPERATED
You talk to the engineer. Not a dispatcher.
Most IT companies route your ticket through a call center and leave your team waiting. RTS is owner-operated. When your team reaches out, they reach a Microsoft-trained engineer who already knows your environment.
Microsoft-Specialized
We work exclusively in the Microsoft 365 stack — M365, Intune, Entra ID, Defender, Exchange Online. Not generic IT. Deep expertise in the tools your business already runs.
Security Built In
Every plan includes security baselines. Every environment gets reviewed for gaps. Ransomware and phishing attacks hit small businesses just as hard — we treat your security accordingly.
Small Client List by Design
We keep a deliberately small number of clients. That means faster response times, more familiarity with your environment, and an engineer who actually knows your business — not just your ticket number.
PARTNER SERVICES — ETC FLORIDAAsk Us
Beyond IT. Full technology solutions.
Through our partnership with ETC Florida, we connect clients with premium low-voltage, AV, and security services — one trusted point of contact for your entire technology environment.
Conference Room AV
Display installation, video conferencing systems, speaker setups, and room controls — professionally designed and installed.
Security Systems & Cameras
Commercial security design, camera installation, access control, and ongoing monitoring — keeping your office and assets protected.
Structured Cabling
Clean, code-compliant low-voltage wiring — network drops, patch panels, and cable management done right the first time.
Smart Home & Automation
Home automation, smart lighting, climate control, and integrated AV — for owners who want their residence running as efficiently as their business.
Monitoring & Maintenance Plans
Ongoing service agreements that keep your AV, security, and automation systems running — with priority response when something needs attention.
Custom AV Design
Boardrooms, training rooms, multi-zone audio, and display walls — engineered to spec and installed by certified low-voltage professionals.
Need AV, security, or cabling for your office?
We'll make the introduction to ETC Florida — a vetted low-voltage specialist serving Central and South Florida.
WHO YOU'RE WORKING WITH
Hi, I'm Hector Rosario.
I started Rosario Tech Solutions because I kept seeing the same problem: businesses getting passed around between IT generalists who didn't specialize in anything. I've spent years working inside Microsoft 365 environments — managing identity, devices, security, and compliance for real companies, from small SMBs to multi-entity family offices.
When you work with RTS, you work with me directly. As a Microsoft Cloud Solution Provider, I serve M365 clients across the US — and for Central → South Florida clients, I'm local when you need on-site or private-family advisory.
COMMON QUESTIONS
Microsoft 365 managed IT, without the ambiguity.
Can you support my business if we are not in Florida?
Yes. Microsoft 365 helpdesk, tenant administration, CSP licensing, and security management are served nationwide. On-site and private-family advisory are available in Central and South Florida.
What happens during the free assessment?
We review your tenant, licenses, identity posture, endpoint management, security gaps, and support process, then recommend the plan that fits — or tell you if RTS is not the right fit.
[ FINAL_CTA ]
Stop managing IT yourself.
Book a free 30-minute assessment. We'll look at your current M365 setup, identify what needs attention, and recommend the right plan — or tell you honestly if we're not the right fit.
No commitment required. M365 served nationwide via Microsoft CSP · On-site & private-family work in Central → South Florida.