PARTNER SERVICES — ETC FLORIDA
Two companies. One clear line between them.
Through our partnership with ETC Florida, we connect clients with premium low-voltage, AV, and security services — one trusted point of contact for your entire technology environment.
The value is not that there are two names on the project. It is that the split is written down before anyone drills a hole.
ETC Florida is an independent partner company. RTS does not perform low-voltage installation work. This page states who owns which part of a project so nothing falls into the gap between us.
What the partnership is for
- Projects needing more than device mounting
- Network and Wi-Fi designed before install
- Cameras, lighting, and access control planned together
- Documentation handed over at the end
- A support path after the truck leaves
Installation-aware and IT-led. Field installation is coordinated with the appropriate installation partner and trade scope.
Party one
Rosario Tech Solutions
Technology design, network and Wi-Fi planning, automation strategy, documentation, and ongoing support. Owner-operated — you talk to the engineer.
Party two
ETC Florida
The installation partner. Premium low-voltage, AV, and security services — the physical trade scope RTS coordinates with rather than performs.
Why this page exists
Smart home projects need installation and technical ownership.
RTS uses its partnership with ETC to pursue smart home technology work where the customer needs more than device mounting. The combined offer is installation-aware and IT-led: Wi-Fi, network design, cameras, lighting, access control, Home Assistant consulting, automation planning, documentation, and support handoff.
RTS scope
The part that has to be right before install.
RTS focuses on technology design, integration, network readiness, automation, and supportability. This is the layer that decides whether the finished system still works in month six.
- RTS-led network, Wi-Fi, and automation design
- Router and access point planning
- Camera, lighting, speaker, thermostat, and access-control planning
- Device selection and compatibility review
- Home Assistant and local-control consulting
- Documentation and post-install support handoff
ETC scope
The part that requires the trade.
ETC Florida provides the installation side. Through the partnership, RTS connects clients with premium low-voltage, AV, and security services — work RTS coordinates rather than performs.
- Premium low-voltage services
- AV services
- Security services
- Conference room AV — display installation, video conferencing systems, speaker setups, and room controls
- Commercial security design, camera installation, access control, and ongoing monitoring
- Structured cabling — network drops, patch panels, and cable management
Where the two overlap — jointly owned.
Most failed projects fail in the seam between the designer and the installer. These are the items neither party gets to assume the other handled.
- Device placement agreed against coverage and cabling reality
- Installation coordination and sequencing
- Walkthrough and verification once devices are live
- Change requests during the build
- Handover of what was installed and what controls it
- Escalation path when something misbehaves later
Stated plainly
Does this replace electricians or low-voltage installers? No. RTS focuses on technology design, integration, network readiness, automation, and supportability. Field installation should be coordinated with the appropriate installation partner and trade scope.
RTS is Hector Rosario, working alone. RTS does not employ installers and does not hold low-voltage licences. ETC Florida is a separate company with its own scope, and any claims about its credentials, coverage, or history come from ETC — not from this page.
Division of labour
Who does what, line by line.
The same breakdown as a single reference table. If a project item is not on this list, ask which side owns it before the work starts — that question is the whole point of the partnership.
Scroll the table sideways on a narrow screen.
| Project item | RTS | ETC Florida | Jointly |
|---|---|---|---|
| Network, Wi-Fi, and coverage design | Router and access point planning; the network every device depends on | — | Cable routes and drop locations checked against the design |
| Structured cabling | Specifies what needs to reach where, and why | Clean, code-compliant low-voltage wiring — network drops, patch panels, and cable management done right the first time | Labelling and as-built record |
| Conference room AV | Room requirements, network readiness, and how the room joins the M365 environment | Display installation, video conferencing systems, speaker setups, and room controls — professionally designed and installed | Acceptance walkthrough with the people who use the room |
| Security systems and cameras | Camera and access-control planning; where footage lives and who can reach it | Commercial security design, camera installation, access control, and ongoing monitoring — keeping your office and assets protected | Coverage review once cameras are physically up |
| Smart lighting, thermostats, speakers | Device selection, scenes, schedules, and compatibility | Physical installation within the partner's trade scope | Placement agreed before mounting |
| Automation and Home Assistant | Home Assistant design, device compatibility, local-control options, automations, dashboards, and the network requirements that make discovery and reliability work | — | Confirming installed hardware matches what the automations expect |
| Documentation | Device roles, naming, credentials, diagrams, update notes, and a path for future changes | — | As-built detail collected during install |
| Ongoing support | Post-install support handoff and troubleshooting beyond basic installation | Ongoing monitoring where that is part of the security scope | Agreed escalation path so the client is never routed in a circle |
| Electrical and licensed trade work | Not RTS. RTS does not perform installation work. | Within the installation partner's trade scope | — |
Partner services — ETC Florida
Beyond IT. Full technology solutions.
Through our partnership with ETC Florida, we connect clients with premium low-voltage, AV, and security services — one trusted point of contact for your entire technology environment.
Three commercial service lines. RTS plans the environment they land in; ETC performs the installation.
Conference Room AV
Display installation, video conferencing systems, speaker setups, and room controls — professionally designed and installed.
Security Systems & Cameras
Commercial security design, camera installation, access control, and ongoing monitoring — keeping your office and assets protected.
Structured Cabling
Clean, code-compliant low-voltage wiring — network drops, patch panels, and cable management done right the first time.
Residential & family office
Smart home technology, coordinated end to end.
The partnership is positioned around smart home technology projects where customers need both installation coordination and technical planning: network, Wi-Fi, smart devices, cameras, lighting, access control, automation, and support documentation.
- ETC partnership positioned for smart home technology projects
- RTS-led network, Wi-Fi, and automation design
- Camera, lighting, speaker, thermostat, and access-control planning
- Home Assistant and local-control consulting
- Documentation and post-install support handoff
- Florida residential, SMB, and family-office fit
Can this support premium residential projects?
Yes. The offer is especially useful for homes, family offices, and residential projects where privacy, reliability, documentation, and long-term support matter.
Smart home reliability depends on the same fundamentals as business IT: good Wi-Fi, secure access, clean documentation, backups, and lifecycle support.
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01 — PLAN
Translate goals into a plan.
RTS can help translate homeowner goals into a device, network, and placement plan that is easier for an installation partner to execute cleanly.
RTS
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02 — INSTALL
Field installation coordination.
The ETC partnership lets RTS focus on technology design, integration, and support while coordinating the physical installation side of the project.
ETC · coordinated with RTS
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03 — VERIFY
Connected, not just mounted.
RTS can combine technical design, network planning, and automation support with ETC installation coordination so the project is not just mounted on the wall — it is connected, documented, and supportable.
Jointly
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04 — HAND OVER
Know what you own.
After the project, customers need to know what was installed, what controls it, who owns each account, and how to change it later.
RTS
Common questions
The ETC partnership, without the ambiguity.
The questions clients actually ask before signing off on a project with two companies on it.
The partnership is positioned around smart home technology projects where customers need both installation coordination and technical planning: network, Wi-Fi, smart devices, cameras, lighting, access control, automation, and support documentation.
Contact RTS when the project needs technology design, device selection, network planning, automation strategy, support handoff, or troubleshooting beyond basic installation.
Yes. The offer is especially useful for homes, family offices, and residential projects where privacy, reliability, documentation, and long-term support matter.
No. RTS focuses on technology design, integration, network readiness, automation, and supportability. Field installation should be coordinated with the appropriate installation partner and trade scope.
RTS can combine technical design, network planning, and automation support with ETC installation coordination so the project is not just mounted on the wall — it is connected, documented, and supportable.
Yes. RTS can consult on Home Assistant design, device compatibility, local-control options, automations, dashboards, and the network requirements that make discovery and reliability work.
Related
Where to go next.
This page covers the partnership itself. The detail of the residential work, and what ongoing RTS support costs, live on their own pages.
Smart Home
Smart home technology installed like infrastructure, not gadgets.
Wi-Fi coverage and home network planning, smart lighting, cameras and doorbells, thermostats and media zones, and Home Assistant consulting — the residential service in full.
Read the Smart Home page →
Pricing
Pick the level of support your business actually needs.
Managed Microsoft 365 plans, per user per month, with no setup fees and no long-term contracts required. Project work through the ETC partnership is quoted separately.
See plans and pricing →
Bring RTS in before the smart-home project becomes a pile of apps.
Before anyone drills holes or pairs devices, get the design right. Book a free 30-minute assessment — we will look at what you are trying to build, tell you which parts are RTS scope and which need the installation partner, and tell you honestly if we are not the right fit.
No commitment required. M365 served nationwide via Microsoft CSP · On-site & private-family work in Central → South Florida. ETC Florida is an independent partner company; field installation is performed within the installation partner's trade scope.